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Support

Help Center

Find quick answers, practical guides, and direct support for job seekers and employers.

Updated February 7, 2026

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Support Topics

Get Started as a Job Seeker

Complete your profile, set preferences, and start applying to relevant roles in minutes.

Employer Setup and Team Access

Set up your company profile, activate hiring workflows, and onboard your recruiting team.

Applications and Candidate Pipeline

Track applications, shortlist candidates, and manage communication effectively.

Events and Registrations

Register for events, manage attendee status, and resolve common registration issues.

Account, Security, and Login

Handle password resets, account verification, and secure access settings.

Billing, Invoices, and Plans

Review subscription details, payment methods, and invoice-related guidance.

Frequently Asked Questions

Job Seeker FAQs

How do I improve my profile visibility?

Complete your profile details, keep your experience current, and set clear role preferences so employers can discover you faster.

Why can’t I apply to a role?

Check whether the role is still active, whether it requires external application, or whether your account setup is incomplete.

How do event registrations work?

Events may be free, paid, or external. Follow the event registration button and review your status in your dashboard.

Employer FAQs

How do I publish a job listing?

Complete your company onboarding, choose a plan if required, and publish from your employer dashboard.

Can multiple recruiters access one company profile?

Yes. Add team members through your employer account workflow and assign access based on your process.

Where can I review subscription details?

Open your employer dashboard to review plan status, billing details, and payment history.